Details
Personalising public services
Understanding the personalisation narrative1. Aufl.
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49,99 € |
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| Verlag: | Policy Press |
| Format: | |
| Veröffentl.: | 27.07.2011 |
| ISBN/EAN: | 9781847427618 |
| Sprache: | englisch |
| Anzahl Seiten: | 216 |
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Beschreibungen
Personalisation - the idea that public services should be tailored to the individual, with budgets devolved to the service user or frontline staff - is increasingly seen as the future of the welfare state. This book focuses on how personalisation evolved as a policy narrative and has mobilised such wide-ranging political support. It will be a valuable resource for undergraduate and postgraduate students in public policy and social policy and for researchers and practitioners working in related fields.
This book focuses on how personalisation - the idea that public services should be tailored to the individual, with budgets devolved to the service user or frontline staff - evolved as a policy narrative and has mobilised wide-ranging political support.
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